2. Follow the automated voice prompts and select the appropriate option.
3. Provide necessary information when prompted, such as booking details or flight
information.
4. Wait in Customer Service Queue: After selecting the options, you may be placed
in a queue to wait for a customer service representative.
5. Politely Request to Speak to a Live Person: If the automated system doesn't
meet your needs, use phrases like "speak to a live person" to get connected
with a human agent.
6. Utilize Social Media Channels: Lufthansa Airlines offers customer support
through social media platforms. Check their official accounts on Twitter or
Facebook for real-time assistance.
I booked the seat and cancelled after some time due to some emergency. I thought I will not get that much refund for my ticket but there customer care guided me and gave me almost 90% of my refund.
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2 Comments
James martin
ReplyI booked the seat and cancelled after some time due to some emergency. I thought I will not get that much refund for my ticket but there customer care guided me and gave me almost 90% of my refund.
Elina Peterson
ReplyGreat customer service and guided me through whole process of upgradation from business to First class.