Flight Details

Handling Baggage Like a Pro with Lufthansa

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  • Efficient baggage handling is essential for a stress-free journey. Lufthansa ensures your belongings are well taken care of throughout your travel. Let's explore some essential baggage rules and regulations, baggage services and options, as well as what to do in case of lost baggage.
  • Essential Baggage Rules and Regulations

  • Lufthansa Free Baggage
  • Intercontinental Flights Intercontinental Flights
    Economy Class 1 bag up to 23 kg 1 piece of carry-on baggage up to 8 kg
    Economy Class & FLex 2 bags each up to 23 kg 1 piece of carry-on baggage up to 8 kg 1 item of baggage up to 23 kg
    Business Class 2 bags each up to 32 kg 2 items of carry-on baggage, each up to 8 kg 2 items of baggage, each up to 32 kg
    First Class 3 bags each up to 32 kg
  • Lufthansa Carry-On Baggage
  • Economy Class 1 piece of carry-on baggage up to 8 kg
    Premium Economy Class 1 piece of carry-on baggage up to 8 kg
    Business Class 2 pieces of carry-on baggage each up to 8 kg
    First Class 2 pieces of carry-on baggage each up to 8 kg
  • Note: The number of pieces of carry-on baggage permitted is determined by the travel class booked.
  • Lost Baggage: What to Do?

  • Lost Baggage Procedure:
  • 1. Report Delayed Baggage:

  • Report your delayed baggage immediately online or at the baggage tracing office at the airport.
  • 2. Baggage Tracing and Forwarding:

  • Once you have reported your delayed baggage, our baggage tracing office will handle the necessary processes. Your baggage will be transported to your destination airport for further processing.
  • 3. Delivery of Delayed Baggage:

  • After your baggage arrives at the destination airport, it will undergo internal processes and customs clearance. We will provide you with all the necessary information regarding the delivery or collection of your baggage.
  • If your baggage cannot be found within five days of reporting the delay, we will require a detailed description of your baggage and its contents to initiate a thorough search. This will involve comparing the information you provided with the data we have collected to locate your baggage among unidentified items.
  • Still facing problems with your lost luggage? we recommend you giving our team a call USA 1-800-645-3880
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2 Comments

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James martin

Reply

I booked the seat and cancelled after some time due to some emergency. I thought I will not get that much refund for my ticket but there customer care guided me and gave me almost 90% of my refund.

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Elina Peterson

Reply

Great customer service and guided me through whole process of upgradation from business to First class.

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