Come join us on a journey where comfort meets delight, and Asiana's friendly
agents are ready to assist, turning your flight into a destination in itself, as we
unwind the rules, move around any potential fees, and explore how destinations
play a role in elevating your seat to new heights! Discover the secrets to a superior
seat, ensuring your skies with Asiana.
Fly luxuriously with us, dial USA +1-800-227-4262 or tollfree-number
Upgrade Awards with Mileage
By subtracting miles from your total Asiana Club mileage, we can advance you
to the next class.
It is not feasible to receive an Upgrade Award for two class levels
simultaneously. In addition, Upgrade Awards for the subsequent class are not
permitted in the following situations.
1. Airline tickets that are not eligible for an upgrade
2. Tickets for flights that are more than 50% less expensive than the going rate.
3. Airline tickets that are sold with the restriction that no upgrades are permitted.
4. Mileage Tickets
5. Free or IT fare flight tickets
6. Flight tickets at group fare (class G reservations)
7. Tickets for flights offered by other airlines or Star Alliance (boarding classes U,
Q, K, S, V, L, W, T, G)
Seat upgrade by paying the fare difference
All tickets with restrictions excluded, you may upgrade your seat by paying the
fare difference between classes and the reissue fees.
Through website
Visit the official Asiana Website
Click on Book section.
Now head over to find my trips.
Enter your booking reference number or flight ticket number
Enter your details and click “Login”.
Then follow along with the on-screen prompts to upgrade your booking.
Seat Upgrade during Check in
You can choose your seat when you check in online with Asiana Airlines. You can
also use the "alter my seat on Asiana Airlines" option.
Asiana Seat Upgrade Guidelines
If you buy extra legroom tickets on international flights online at least 48 hours
before takeoff, you can save up to 5% on your purchase.
The front row and emergency escape row in each Economy Class section
contain Extra Legroom seats, which provide at least 16 cm extra Extra
“Complete Asiana Airlines Travel Guide” 13
Legroom than Economy Class seats for a comfortable journey (Domestic
flights: excludes emergency exit rows)
Only after purchasing a ticket can a customer apply for an upgrade award. The
passenger must apply online at Asiana Airlines at least three days before to
the departure date; no waiting list or upgrade applications will be accepted at
the airport on the day of departure.
Upgrade Awards can only be redeemed for the best class.
Up to four people may use Upgrade Awards at once when redeeming them.
Upgrade Awards can be redeemed for any boarding area.
Utilize airport services in line with the upgraded seat category.
Fly luxuriously hassle free, for more information USA +1-800-227-4262
I booked the seat and cancelled after some time due to some emergency. I thought I will not get that much refund for my ticket but there customer care guided me and gave me almost 90% of my refund.
2 Comments
James martin
ReplyI booked the seat and cancelled after some time due to some emergency. I thought I will not get that much refund for my ticket but there customer care guided me and gave me almost 90% of my refund.
Elina Peterson
ReplyGreat customer service and guided me through whole process of upgradation from business to First class.