Location | Contact |
---|---|
All India | 9167003333 |
Abu Dhabi | +971600555555 |
Algiers | +213982402791 |
Asuncion | +971600555555 |
Bangkok | +6627873387 |
Barcelona | +34912757792 |
Beijing | +4008822380 |
Cape Town | +27103440608 |
Dubai(Deira) | +971600555555 |
Flight Distance | Cancellation Fee |
---|---|
1500 km or less | USD 275 |
between 1500 km and 3500 km | USD 440 |
All other flights | USD 660 |
Class of travel | Special | Saver | Flex | Flex-Plus |
---|---|---|---|---|
Economy | 20kg | 25kg | 30kg | 35kg |
Class of travel | Baggage allowance |
---|---|
Business Class | 40kg |
First Class | 50kg |
Class of travel | Baggage allowance |
---|---|
Economy Class | One piece up to 23 kg for Special fares Two pieces up to 23 kg each for Saver, Flex, and Flex Plus fares |
First Class | Two pieces up to 32kg (70lb) each |
Business Class | Two pieces up to 32kg (70lb) each |
Premium Economy | Two pieces up to 23kg (50lb) each |
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2 Comments
James martin
ReplyI booked the seat and cancelled after some time due to some emergency. I thought I will not get that much refund for my ticket but there customer care guided me and gave me almost 90% of my refund.
Elina Peterson
ReplyGreat customer service and guided me through whole process of upgradation from business to First class.