Location | Contact |
---|---|
For Flight Info and Reservations | 1-888-247-2262 |
For Missing, Delayed or Damaged Baggage | 1 888 689-BAGS (2247) |
For Customer Relations | If you want to share your concern or feedback related to travel so Send an Email |
Aeroplan Contact Centre | 1-800-361-5373 |
International Numbers | 1-514-395-0300 |
For hearing-impaired members | 1-800-361-5373 via Bell Relay Service (711). |
Basic Economy | Not permitted |
---|---|
Standard Economy, Comfort, Flex , Premium Economy Non-Flexible, Business Class Non-Flexible | USD 200 |
Latitude, Premium Economy Flexible, Business Class Flexible | USD 0 |
Award Ticket | USD 0 - 150 |
Basic Economy | Not permitted |
---|---|
Standard Economy | 0–60 days USD/CAD 100 + Fare Difference60+ days USD/CAD 25 + Fare Difference |
Flex | 0–60 days USD/CAD 50 60+ days USD/CAD 25 |
Comfort | 0–60 days USD/CAD 25 60+ days USD/CAD 0 |
Latitude (Flexible), Premium Economy (Flexible), Business (Flexible) | USD/CAD 0 Fare Difference Only |
Award Tickets | USD/CAD 0–100/direction + Fare Difference |
Type of Booking | Change Fee |
Same-Day Changes | USD/CAD 0–100 + Fare Difference |
Type of booki | Change Fee |
---|---|
Basic Economy Fares | Not Permitted |
Standard Fares | USD/CAD 150USD/CAD 100 (between Toronto and LaGuardia, JFK, or Newark) |
Flex and Comfort Fares | USD/CAD 75USD/CAD 0 (between Toronto and LaGuardia, JFK, or Newark) |
Latitude (Flexible), Premium Economy (Flexible), Business (Flexible) | USD/CAD 0(only if Flexible) |
Award Tickets | USD/CAD 100 for all tickets, USD/CAD 75 for Aeroplan Diamond members, USD/CAD 0 for Altitude Super Elite 100k members |
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2 Comments
James martin
ReplyI booked the seat and cancelled after some time due to some emergency. I thought I will not get that much refund for my ticket but there customer care guided me and gave me almost 90% of my refund.
Elina Peterson
ReplyGreat customer service and guided me through whole process of upgradation from business to First class.